Windows 7, Office 2013/2016 and the print bug

Something that I’ve noticed to be cropping up more recently is an issue where Office applications hang when a users attempt to print, failing at the Print Preview stage. When this occurs there seemingly is no return for the program and has to be closed from the Task Manager.

From the experiences I’ve had with this error there have been a few constants. All machines are running Windows 7 Pro 64bit with Office 2013 or later installed. Also a factor is the use of Konica Minolta Bizhub printers as the default device but after research this is less of a contributing factor.

Continue reading “Windows 7, Office 2013/2016 and the print bug”