Recently I’ve had the opportunity to deploy and test a call centre PBX product to gauge if its viable to offer as a product and how it will sit within our infrastructure.
Installing and poking around the GUI is all well and good but to really find out how a PBX behaves it needs some traffic, to find outs its performance in regards to resources but also to find out what a vendor’s interpretation of an advertised feature actually is.
To generate sample calls, instead of registering handsets/softphones and dialling manually it would be better to automate this, and SIPp is the perfect tool for this.
Continue reading “Testing a New PBX”